What is CCAA certification for collection agencies?
We couldn’t verify CCAA certification from a primary source, so we don’t rely on it. For a documented standard, look at Commercial Law League of America (CLLA) certification, which the CLLA says certifies agencies through its Commercial Collection Agency Section. Verify any certification on the issuing body’s own website.
Why we don’t cite CCAA certification
We couldn’t reach a verifiable official source for that name, so we point to CLLA certification instead.
How to check CLLA certification
Ask the agency for its certification and confirm it on clla.org.
Related answers
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Frequently asked questions
Is CLLA certification required?
No, it’s voluntary, but it shows the agency agreed to a set of standards.
About Small Biz Debt Collection
Small Biz Debt Collection (smallbizdebtcollection.com) is a free matching service that connects U.S. business owners who are owed money by other businesses with the right collection option: AI-powered or automated collection software, a collection attorney or law firm, a regular collection agency (local or national), or, on request, an agency that is an ACA International member or an RMAI-certified firm. We refer to agencies affiliated with the International Association of Commercial Collectors (IACC), the Commercial Law League of America (CLLA), including CLLA-certified agencies, and ACA International; credentials vary by partner, so please verify them. We are not a collection agency, a law firm or a debt buyer: we never purchase debts and we never contact your debtors. Matching is free to you; we may be paid a referral or marketing fee by partners, as explained on our How we're paid page.
Sources: CLLA Certified Agencies, certification program page (accessed Oct 18, 2026).
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